Privacy Policy

HSEBox – Technologies, Lda (“Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, process, store, and safeguard personal information when you access HSEBox.com, use our digital platforms, purchase software or documents under the HSEBox® brand, enroll in training programs under Mastery Hub Academy™, or participate in our Affiliate Program.

By accessing or using our services, you confirm that you have read and understood this Privacy Policy and agree to the practices described herein. If you do not agree with any part of this Policy, you should discontinue the use of our website and services.

1. Company Identity and Data Controller

The data controller responsible for processing your personal information is:

HSEBox – Technologies, Lda

Rua Quinta d’Arca, Lot B9, Lower Level

Chainça – Abrantes

2200-172 Abrantes

Portugal – Europe

Website: https://www.hsebox.com

Email: support@hsebox.com

HSEBox® and Mastery Hub Academy™ are registered brands owned and operated by HSEBox – Technologies, Lda. All personal data processed through these platforms is managed by the Company in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) where applicable.

2. Categories of Personal Data We Collect

We collect personal data in order to provide our services effectively and securely. The information collected depends on how you interact with our website and services.

Information You Provide Directly

When you create an account, purchase a product, enroll in a course, contact support, or register as an affiliate, we may collect personal information such as your full name, email address, telephone number, billing address, company name (if applicable), and login credentials.

If you purchase training, software, or documents, we may collect billing-related information necessary to process the transaction. However, sensitive payment details such as full credit card numbers are processed securely by authorized third-party payment processors and are not stored on our servers.

Affiliate program participants may be required to provide additional information, including payment details and tax identification data where legally required for commission processing.

When you contact our support team, we collect the information contained in your communications, which may include personal data necessary to respond to your request.

Information Collected Automatically

When you visit HSEBox.com or use our applications, certain information is collected automatically through cookies and similar tracking technologies. This may include your IP address, browser type, device type, operating system, access times, pages visited, and usage patterns within our training or software systems.

We collect this data to improve system performance, enhance user experience, strengthen security, prevent fraud, and better understand how our services are used.

Information from Third Parties

We may receive confirmation or analytical data from trusted third-party providers, such as payment processors, hosting services, analytics platforms, and marketing tools. These third parties process data in accordance with their own privacy policies and applicable regulations.

We do not receive or store full payment card information from payment providers.

3. Purpose and Legal Basis for Processing

We process personal data only where there is a legitimate legal basis to do so. This may include contractual necessity, legal compliance, legitimate business interests, or user consent.

Your information is processed for purposes including, but not limited to:

Providing access to purchased software, applications, documents, and training programs;

Managing user accounts and subscriptions;

Processing payments and issuing invoices;

Delivering customer support services;

Administering affiliate commissions and tracking referrals;

Improving platform functionality and user experience;

Ensuring cybersecurity and fraud prevention;

Complying with tax, legal, and regulatory obligations;

Sending service-related communications, including confirmations and security updates.

Where marketing communications are sent, they are based on user consent or legitimate interest as permitted by applicable law. Users may withdraw consent at any time.

We do not sell, trade, or rent personal data to third parties.

4. Data Security and Protection Measures

HSEBox – Technologies, Lda implements appropriate technical and organizational measures to safeguard personal data against unauthorized access, accidental loss, alteration, disclosure, or destruction.

These measures include encrypted data transmission (SSL/TLS), restricted administrative access, secure hosting environments, system monitoring, and the use of reputable third-party service providers that comply with recognized security standards.

Although we implement strong protective measures, no internet-based system can guarantee absolute security. Users are responsible for maintaining the confidentiality of their account credentials and for taking reasonable precautions to protect their own devices and networks.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve user experience, analyze website performance, remember user preferences, and support marketing activities.

Cookies help us understand how users interact with our content, which allows us to improve navigation, functionality, and relevance. Users may manage cookie settings through their browser preferences. Disabling certain cookies may limit some features of the website.

6. Data Sharing and Third-Party Processors

We do not sell personal information. However, in order to operate our services effectively, we may share necessary data with trusted third-party service providers, including payment processors, cloud hosting providers, analytics services, email communication platforms, and technical support providers.

These third parties are contractually required to process data only for the purposes specified by us and to maintain adequate security standards.

We may also disclose personal data if required to do so by law, court order, or governmental authority, or where necessary to protect our legal rights, enforce our agreements, or prevent fraud.

7. Affiliate Program Data Handling

Participants in our Affiliate Program provide information necessary for referral tracking, commission calculation, and payment processing. This may include transaction records, referral links, payout information, and identification details required for legal compliance.

Affiliate accounts found to engage in fraudulent or misleading activity may be terminated, and related data may be retained for evidentiary and legal purposes.

8. Data Retention

We retain personal data only for as long as necessary to fulfill contractual obligations, comply with legal requirements, resolve disputes, and enforce agreements.

Financial and transaction records may be retained in accordance with applicable tax regulations. User accounts that remain inactive for extended periods may be anonymized or deleted, subject to legal retention obligations.

9. International Data Transfers

Because we operate globally, your data may be processed in jurisdictions outside your country of residence. Where international transfers occur, appropriate safeguards are implemented to ensure compliance with applicable data protection standards.

10. Your Rights

Subject to applicable law, you may have the right to request access to your personal data, request correction of inaccurate information, request deletion of data under certain conditions, restrict processing, object to processing, or request data portability.

Requests may be submitted to support@hsebox.com

. We may require identity verification before fulfilling such requests.

11. Children’s Privacy

Our services are intended for professionals and individuals over 18 years of age. We do not knowingly collect personal data from minors. If we become aware that personal data of a minor has been collected without appropriate authorization, we will take steps to remove such information.

12. Limitation of Liability

While we implement robust data protection measures, HSEBox – Technologies, Lda shall not be liable for damages arising from unauthorized access, force majeure events, third-party service failures, or circumstances beyond our reasonable control.

Liability, where applicable, shall be limited to the maximum extent permitted under applicable law.

13. Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time to reflect legal, regulatory, operational, or technological changes. Updated versions will be published on our website with a revised effective date.

Continued use of our services after changes are published constitutes acceptance of the updated Policy.

14. Contact Information

For any questions regarding this Privacy Policy or the processing of your personal data, please contact:

HSEBox – Technologies, Lda

Rua Quinta d’Arca, Lot B9, Lower Level

Chainça – Abrantes

2200-172 Abrantes

Portugal – Europe

Email: support@hsebox.com

Website: https://www.hsebox.com